If this is a medical emergency, please call 111.

This after-hours service is designed for non-urgent GP consultations only.


After Hours Service

Ngā Kākano Family After-Hours Telehealth Service

We are pleased to announce that Ngā Kākano Foundation has joined the Practice Plus Telehealth Network for After-Hours care.

What is Practice Plus?

Practice Plus has been developed between Tū Ora Compass, Pinnacle Health Network, Think Hauora and Te Awakairangi Primary Health Organisations to increase access options for primary care. It involves a same day, after hours service in partnership with our GP network to secure a continuity of care between a virtual GP service and a patient’s regular GP team.

There is no need for patients to download an app to access this service. Practice Plus is accessible through our website.

What is Telehealth?

Telehealth or virtual healthcare provides a way of having an appointment with a doctor without seeing them in person. It’s sometimes also called e-consultation.

Telehealth involves having a video call where you can see a healthcare provider such as your doctor and talk about your condition just as you would if you were in the same room.

When is the after-hours service available?

Monday-Friday from 5.00pm to 10.00pm and Weekends from 8.00am – 8.00pm.

 Subsidized rates

We are pleased to offer the following subsidized rates to our eligible patients.

General Rate Enrolled Patient Un-Registered
All patients
14 years +
$65.00 $25.00 $40
Children aged
0 – 13 years
$55.00 $25.00 $40
Community Services Card Holders $19.50 $19.50 $19.50


Eligibility criteria


  • Defined as patients that are enrolled with Ngā Kākano Foundation GP Practice


  • Defined as patients who are NOT registered with any Medical practice within the Te Puke area and surrounds and;
  • Resides in the Te Puke area and surrounds from Papamoa East to Otamarakau.

Accessing subsidy & appointments

Please click on one of the below buttons to register for your subsidy and access your appointment.

More Information & Help

If you would like more information or need help to access this service you can call our Office on 07 5730660 from Monday to Friday 8.00am to 5.00pm.

Should you require assistance outside of these hours, please email afterhours@ngakakano.org.nz.